Step-by-step instructions
- Enter or select Support cost.
- Enter or select Revenue.
- Tap Calculate.
- Review the result shown directly below the calculator.
Customer Support Cost Ratio Calculator
Calculate customer support cost ratio calculator from support cost and revenue.
How to use the Customer Support Cost Ratio Calculator
Calculate customer support cost ratio calculator from support cost and revenue.
What the inputs mean
- Support cost
- Enter the monetary amount shown by the field label.
- Revenue
- Enter the value requested by this field label.
Formula or calculation method
Support cost is divided by Revenue and the result is multiplied by 100 to express the relationship as a percentage.
Example
For example, if Support cost is 25 and Revenue is 100, the calculated result is 25%.
How to understand the result
The result is a percentage. A higher or lower percentage has different meaning depending on the calculator, so compare it with the goal, limit, benchmark, or historical value relevant to your situation.
Tip: Keep all values in compatible units and use values from the same time period when the calculator compares two amounts.