Step-by-step instructions
- Enter or select Customers retained.
- Enter or select Retention target.
- Tap Calculate.
- Review the result shown directly below the calculator.
Retention Goal Calculator
Calculate retention goal calculator by comparing customers retained with retention target.
How to use the Retention Goal Calculator
Calculate retention goal calculator by comparing customers retained with retention target.
What the inputs mean
- Customers retained
- Enter the value requested by this field label.
- Retention target
- Enter the full amount, target, goal, or capacity used as the comparison value.
Formula or calculation method
Customers retained is divided by Retention target and the result is multiplied by 100 to express the relationship as a percentage.
Example
For example, if Customers retained is 25 and Retention target is 100, the calculated result is 25%.
How to understand the result
The result is a percentage. A higher or lower percentage has different meaning depending on the calculator, so compare it with the goal, limit, benchmark, or historical value relevant to your situation.
Tip: Keep all values in compatible units and use values from the same time period when the calculator compares two amounts.